Master Motor Corporation Pvt Ltd (MMCL) is currently hiring a Customer Survey Specialist (Officer – CR) for its Karachi office located at Shahra-e-Faisal. This is an excellent opportunity for individuals passionate about customer experience, satisfaction analysis, and data-driven insights to join a well-established corporate organization.
If you are searching for customer service jobs in Karachi, survey specialist jobs in Pakistan, or entry-level officer positions, this role could be the perfect fit for you.
About the Role
A Customer Survey Specialist plays a vital part in understanding and enhancing customer satisfaction. This role involves collecting feedback, analyzing survey data, and delivering actionable insights that directly influence product quality, service standards, and the overall customer experience at Master Motor Corporation.
Job Details
| Detail | Information |
|---|---|
| Job Title | Officer – CR (Customer Survey Specialist) |
| Company | Master Motor Corporation Pvt Ltd |
| Location | Shahra-e-Faisal, Karachi |
| Job Level | Officer |
| Employment Type | Full-Time |
| Qualification | Intermediate or equivalent |
| Experience Required | 1 year (customer surveys or similar role) |
| Language Preference | Urdu & Pashto |
| Gender Preference | Male / Female |
Key Responsibilities
- Collect Customer Feedback: Conduct customer satisfaction surveys and directly engage with customers to understand their needs, concerns, and overall experience.
- Analyze Survey Data: Review and interpret customer responses to identify recurring trends, service strengths, weaknesses, and areas that need improvement.
- Share Actionable Insights: Prepare clear, simple reports and communicate findings with relevant departments and stakeholders.
- Support Continuous Improvement: Assist in driving quality-improvement initiatives based on real customer feedback and satisfaction data.
Eligibility Criteria
- Minimum qualification: Intermediate or an equivalent certification.
- At least 1 year of experience in customer surveys, customer service, or a related field.
- Strong communication skills in Urdu and Pashto.
- Open to both male and female candidates.
Why Join Master Motor Corporation Pvt Ltd?
Master Motor Corporation is a recognized name offering stable, full-time career opportunities in Karachi. Working as a Customer Survey Specialist gives you hands-on exposure to customer relationship management, data analysis, and corporate reporting — valuable skills for long-term career growth in the customer experience and market research fields.
How to Apply
Interested and eligible candidates can send their updated CV/resume to:
Make sure your CV highlights any prior experience in customer surveys, feedback collection, or customer service roles, along with your language proficiency in Urdu and Pashto.
%20Jobs%20in%20Karachi%202026%20%20Master%20Motor%20Corporation%20Pvt%20Ltd.jpg "Customer Survey Specialist (Officer – CR) Jobs in Karachi 2026 Master Motor Corporation Pvt Ltd")
Frequently Asked Questions (FAQs)
Q1: Where is this job located?
This position is based in Shahra-e-Faisal, Karachi.
Q2: What qualification is required for this job?
An Intermediate-level qualification or equivalent is required.
Q3: Is prior experience mandatory?
Yes, candidates should have at least 1 year of relevant experience in customer surveys or a similar role.
Q4: How can I apply for this position?
Send your updated CV to Careers@mmcl.com.pk.
Q5: Is this a full-time or part-time job?
This is a full-time position.