Pakistan's leading food brand, Cheezious, known for its slogan "Good Food, Good People," has announced a new job opening for the position of Head of IT. This is a full-time senior leadership role based in Lahore/Islamabad, offering an excellent career opportunity for experienced IT professionals in the QSR (Quick Service Restaurant), retail, and hospitality sectors.
If you're searching for IT jobs in Pakistan 2026 or looking to grow your career in restaurant technology and digital transformation, this Cheezious job posting is worth your attention.
About the Company
Cheezious is recognized as one of Pakistan's proudest food brands, serving customers across South Asia and the diaspora with a strong reputation built on quality food and people-first values.
Job Overview
| Detail | Information |
|---|---|
| Position | Head of IT |
| Company | Cheezious Pakistan |
| Location | Lahore / Islamabad Office (frequent visits to Islamabad required) |
| Employment Type | Full Time |
| Experience Required | 12–15 years (minimum 5 years in senior IT leadership) |
| Application Deadline | September 25, 2026 |
| Apply Via Email | Talent@Cheezious.com |
Role Purpose
The Head of IT will lead Cheezious's overall technology strategy, infrastructure, cybersecurity, and digital transformation across restaurants, corporate offices, supply chain, and support functions in Lahore and Islamabad. The role is responsible for delivering reliable, secure, scalable, and cost-effective technology solutions that directly improve customer experience and business performance.
Key Responsibilities
The Head of IT at Cheezious will be responsible for:
- Developing and executing the company-wide IT strategy and digital transformation roadmap
- Overseeing IT operations across all restaurants, offices, warehouses, and field locations
- Managing POS, ERP, HRIS, CRM, inventory, and loyalty systems
- Ensuring high availability of POS and restaurant network infrastructure
- Leading integration of online ordering, mobile apps, delivery platforms, kiosks, and digital menus
- Managing cloud platforms, servers, networks, and telecommunications
- Establishing strong cybersecurity, data protection, and disaster recovery practices
- Ensuring compliance with IT, payment-security, and data-protection regulations
- Developing IT governance frameworks, SOPs, and business continuity plans
- Managing technology vendors, contracts, and SLAs
- Overseeing IT budgets, CAPEX/OPEX, and cost optimization
- Implementing dashboards and analytics for management insights
- Leading IT projects from planning through post-launch support
- Building and mentoring a high-performing IT team
- Driving automation to improve speed, efficiency, and profitability
- Establishing helpdesk, incident management, and change management processes
QSR-Specific Technology Expertise Required
Ideal candidates should have hands-on knowledge of:
- Restaurant POS and back-office systems
- Online ordering and food delivery aggregator integrations
- Digital wallets and payment gateways
- Loyalty and CRM platforms
- Restaurant Wi-Fi, networking, and CCTV/security systems
- Inventory and supply-chain technology
- ERP and financial systems
- Workforce management and HR technology
- Cloud infrastructure and SaaS platforms
- Business intelligence and data analytics
- Cybersecurity and PCI-DSS compliance principles
Education Requirements
- Bachelor's or Master's degree in IT, Computer Science, Information Systems, or Engineering
- MBA or IT management qualification is a plus
- Certifications preferred: CISSP, CISM, ITIL, PMP, AWS/Azure
Experience Requirements
- 12–15 years of progressive IT experience
- Minimum 5 years in senior IT leadership/management
- Prior experience in QSR, restaurants, retail, FMCG, hospitality, or multi-site operations strongly preferred
- Proven experience managing technology across multiple locations/outlets
- Track record of leading large-scale digital transformation projects
Key Performance Indicators (KPIs)
Success in this role will be measured by:
- POS/system uptime across restaurants
- IT incident resolution and SLA compliance
- Cybersecurity and regulatory compliance performance
- Technology project delivery timelines
- IT cost optimization
- Digital adoption and automation rates
- Customer-facing technology uptime
- Disaster recovery readiness
- User satisfaction and ROI from technology investments
Core Competencies
Technical Skills: IT Strategy, Digital Transformation, Cloud Infrastructure, POS/Restaurant Technology, Cybersecurity, Risk Management, ERP, Data Analytics, IT Governance, Disaster Recovery, Vendor Management
Leadership Skills: Strategic Thinking, Business Acumen, Team Development, Stakeholder Management, Problem Solving, Change Management, Communication, Project Management, Innovation, Cost Optimization
Who Should Apply?
This role is ideal for a business-oriented technology leader who understands that restaurant technology must perform reliably under real-world pressure — peak hours, high transaction volumes, and delivery surges — while also driving long-term digital growth and innovation across a multi-location QSR business.
How to Apply for Cheezious Head of IT Job
Interested candidates meeting the eligibility criteria can apply by sending their updated resume to:
⏰ Last Date to Apply: September 25, 2026
Frequently Asked Questions (FAQs)
Q1. Where is the Cheezious Head of IT job located?
The position is based in Lahore/Islamabad, with frequent visits required to the Islamabad office.
Q2. What experience is required for this role?
Candidates need 12–15 years of overall IT experience, including at least 5 years in a senior IT leadership position, preferably in QSR, retail, or hospitality.
Q3. How can I apply for this Cheezious job?
Send your resume to Talent@Cheezious.com before September 25, 2026.
Q4. Is prior QSR experience mandatory?
It is strongly preferred, given the role's focus on restaurant POS systems, delivery integrations, and multi-location technology management.
%20%E2%80%93%20LahoreIslamabad%20%20Apply%20Now.jpg "Cheezious Pakistan is Hiring Head of IT (2026) – LahoreIslamabad Apply Now")
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